Hours of Operation:
- Wednesday, September 17th: noon – 10:00 PM
- Thursday, September 18th – Tuesday Sept. 23rd: 10:00 AM – 10:00 PM
- Second Half Badges can be picked up starting Sunday Sept 21st at noon.
*All badge pickups are at Alamo Drafthouse South Lamar (1120 South Lamar Blvd)
All badge holders may pick up their badges at any of the times listed above. You may only pick up your own badge. No exceptions! Please bring a valid photo ID when picking up your badge.
Hello Fantastic Fest 2014 Badgeholders!!
We have created a new ticketing website that will allow all authorized badgeholders to log on from any computer or smartphone, at any time between 10am and 6pm, and enter their preference for the next day’s rounds of films. It doesn’t matter when or how fast they do it (more about that later). All badgeholders (and we mean ALL of them) MUST use this ticketing website if they want to be assigned tickets. Once logged into the site, you’ll easily be able to select your preferred picks for each round of screenings for the next day’s films from super-easy-to-use dropdown menus.
*So, for example, on Friday at 3pm, you log onto the website and select your picks for Saturday’s screenings. For the first round, you can choose from movies A, B, C, D & E. You REALLY want to see B, so you select it as your first choice, but if you can’t see B, then D is something you’re interested in, too, so you pick it second. You’ve heard good things about A, so you pick it third, and then fill in the last two slots with C & E as your 4th and 5th selections. You’re done with round one (!), now move on to round two, and then repeat the process for the rest of the day.
Are you with me so far? If not, it’ll totally make sense when you log onto the ticketing website; it’s super easy to use. Moving on...
At 6pm, we close the selection process for the next day’s shows, and THIS is when the magic happens. Our state-of-the-art program takes all the selections made by each badgeholder, shuffles the order in which they were received and then takes whomever ended up at the top of that randomized list and assigns them their spots in their preferred screenings. Then the program goes through the rest of the badgeholder selections and attempts to give everyone their first picks, but if a screening fills up, they are given their second choice, and so on until all screenings are filled for the day.
THE EXCEPTION: Tickets for Opening Night - Thursday, September 18th - will be open as of MONDAY the 15th and will close at 5:00pm on Wednesday the 17th. This is to give everyone a few days to lock in their choices since some of you may be traveling. After that, it will revert to the schedule mentioned above.
Then, once the program has finished doing its thing and everyone who made their picks for the day has been assigned tickets to their films, the program will email each badgeholder their schedule (that way you know what you got!).
Now do that for each day of the fest! Easy!
SWAPS, TICKET RETURNS, & UNASSIGNED ROUNDS:
Now that your movies for the next day are assigned to you, lets go back to swapping tickets and relinquishing tickets you no longer need.
In your ticketing account, next to your active film assignments you will see a “relinquish tickets” button and a “swap” button. If you have decided to go shopping and no longer want to watch your 5:00 film, you would relinquish this ticket. It then gets dumped back into the available ticket pool.
If you decide you may want to see something different at 5:00, you will click the “swap” button and this will open a new window. What you will see is all the available tickets for the other films in that round. If there is one you like, just select it and it will ask you if you are sure you want to release your original selection for this new selection, hit confirm and voila! You now have a new assignment to that round.
Lastly, if you weren’t assigned a film for a particular round (either you completely forgot to make your selections for the day, you didn’t completely fill out all your selections, or you intentionally left a round empty because you had other plans), you will see a “get ticket” button for that round. You are only guaranteed a seat to a film in every round - regardless of badge type - if you use the system properly and are assigned one to begin with. Late additions are NOT GUARANTEED.
NOTE - WHEN YOU RELINQUISH OR SWAP A TICKET YOU ARE AUTOMATICALLY BUMPED TO BOARDING GROUP Z AND WILL ENTER THE THEATER LAST.
You can do this as many times as you want for as many rounds as you want UP TO ONE HOUR PRIOR TO YOUR ASSIGNED FILMS OR YOUR DESIRED FILMS SHOWTIME, whichever comes first. The functionality will then shut down for that film and you will be locked in with your assignment
If you and your buddy are in different theaters, the swap function should help alleviate all your unshared queso problems but you will not be in the same boarding group unless you both happened to use it, making you both boarding group Z.
IMPORTANT: Since there will be no paper tickets, YOU WILL BE RESPONSIBLE FOR KNOWING YOUR THEATER NUMBER AND BOARDING GROUP FOR ALL YOUR ASSIGNED SCREENINGS.
(We recommend taking a screenshot of your assignments to have handy, or even going old-school with a pen and paper, so you have all the info you need handy for your screenings each day).
DAY OF SHOW:
On your 2014 badge is a barcode. That barcode is connected to your account in the ticketing program. We'll have volunteers posted at theater entrances with barcode scanners that will scan your badge and, as long as you've been assigned to that screening in the ticketing system, you'll be admitted. Easy!
We will still have boarding groups, so if you try to board early (you sneaker), the scanner will alert the volunteer and you'll be told to wait until the END OF YOUR BOARDING GROUP to enter. Trust us, it's not worth it.
TICKETING LOG IN INFORMATION WILL BE SENT TO ALL REGISTERED BADGEHOLDERS BEFORE TICKETS OPEN ON MONDAY THE 15TH FOR THURSDAYS FILMS. (exact time undefined)
Email email@example.com with any questions or concerns and we will do our best to get back to you as soon as possible.